Q1: About customs problem: A: In order to avoid the customs, normally we will mark it as electric accessories with low value like 20, this is for all buyer, hope all good for you too. In order to avoid the custom tax and custom holding, for Turkey country, normally we will ship the phone to you with the envelope package (NO original box). Q2: About IMEI problem: A: About our XGODY, M-HORSE and KINGZONE brand phones, If you have IMEI code, pls tell us, then we will rewrite the IMEI code for you before sending. If you don’t have one, we will set the IMEI code for you. Q3: Can I use this phone in my country? A: You need to : 1).Use a compatible sim card. Make sure the frequency is compatible. 2).Check the size of your sim card! 3).IMEI problem (Reference Q2) Please kindly notice: 1. For United States and North America customer, if you buy our 3G or 4G smartphone, first please check this phone have 1900MHz(Band 2) or not. If the phone have no 1900MHz frequency, I am afraid that it can’t work in US. 2. Some phones have one detachable battery, before using, pls tear off the insulating paper on the battery. Thanks. Model : M-HORSE Pure 1 Screen : 5.7 inch IPS, 1440*720 HD+, 18:9 Full Screen Display CPU : MTK6737 Quad Core OS : Android 7.0 Nougat RAM : 3GB ROM : 32GB Front Camera: 5.0MP+2.0MP Rear camera: 8.0MP+2.0MP Battery : 4380mAh Network : 2G & 3G & 4G 2G GSM 900/1800/1900MHz 3G WCDMA 900/2100MHz 4G FDD-LTE B1/3/7/8/B20 Please Kindly Notice: Our M-HORSE phone have New year’s activity price, from 2018.2.12 to 2018.2.26, then it will restore original price, please catch this chance, now or never. It is new arrival and in stock. 1 x Smartphone 1 x Battery (Built-in) 1 x EU Charger 1 x USB Cable 1 x User Manual 1 x SIM Card Eject 1 x Warranty card 1 x Protective Case (Free Gift)
Model : M-HORSE Pure 1 OS : Android 7.0 CPU : MTK6737 Quad Core 1.3GHz ROM : 32GB (Internal Storage + Phone Storage + System Used. Support Micro SD/TF Card up to 128GB. Memory card is not included) RAM : 3GB Network : Dual SIM Card Standby 2G: GSM 900/1800/1900MHz 3G: WCDMA 900/2100MHz 4G: FDD-LTE B1/3/7/8/B20(800/900/1800/2100/2600MHz)(Not for North America) Display Size : 5.7 Inch 18:9 IPS Screen Type : IPS, Capacitive Multi-Point Touch Screen Resolution : HD+ 1440×720 Camera : Front Camera : 5MP+2MP Rear Camera : 8MP+2MP GPS : Yes, WIFI : Support, 802.11b/g/n Bluetooth : Yes, V4.0 Built-in Sensor : Gravity sensor, Light sensor, Distance sensor, Fingerprint identification Message : MMS, SMS, Email, Gmail Audio Out Port : 3.5mm USB Port : Micro USB 5 PIN Languages : Indonesian, Melayu, Catalan, Czech, Danish, German, Estonian, English, Spanish, Pilipino, French, Croatian, Italian, Kiswahili, Latvian, Lithuanian, Hungarian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Serbian, Hebrew, Arabic, Farsi, Hindi, Bengali, Lao, Khmer, Chinese, Japanese, Korean Other Features : 4G LTE, Rear Touch ID Fingerprint,18:9, Full screen, Big battery 4380mAh, 4 Cameras, Play Store, Calculator, Calendar, Alarm, Camera ,Gallery, Video Recorder, Audio Player, Sound Recorder ,Email, Gmail, Flashlight, etc. 1. Warranty Terms a.If you’re not satisfied with our product, you can return it back for refund in 1 month after you received it; b.If the product is damged when received, for example a cracked screen, please first send us pictures or video; c.If the item is really badly damaged during delivery, We will send you refund or a new one immediately. You don’t need to do anything about the item; d.If there’s quality problem with our product, we will do our best to help you. If we cannot fix the problem for you online, we provide refund or replacement in 45 days. e.We provide free repairing in 1 year. 2. Feedback Pls leave 5 star if satisfy our products and service. Thanks for your support to Shop2856110 Store. Pls contact us first if have problem, we will try our best to help you solve problem and make you satisfy.
A: We have several foreign warehouse, US, UK, DE, AU, ES, FR warehouse, if you are Europe country, and need it urgent, you could choice UK or DE warehouse, it is better for DHL express, and you don’t bear tax, usually, it just needs 5-8 days arrive other Europe country.
B: If you choose to ship your order via DHL. It may cause customs duties.
1. Import duties, taxes and charges are not included in the item price or shipping charges. 2. Seller is responsible for the duties in seller’s country, then for buyer’s country duties, it is the buyer’s responsibility.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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