Dear friend,please read carefully before order
In order to assure your warranty from us,please take a clear picture or video for unpacking,if the parcel is empty,damaged or incorrect weight,please ask your Post Office or Logistics to provide official document,especially the claim request paper
We provide 6 months warranty for all products except accessories. The warranty of items would be failed if you fix or disassemble it without our agreement. Please show us the clear video including IMEI number if you have after-service problems.
Please write down the message under your order If you need declare the items with original cost (it may cause high custom tax). If not, we will declare items as ‘MP5’ or ‘phone’ (about 30usd-100usd) by Singapore post or ‘Phone’ (Above 27USD) by DHL to help you avoid high customs tax ,if the parcel get strict inspected by custom,you still need to pay tax for customs clearance, we won`t bear the customs taxes.
For DHL remote areas,you need to pay about extra $27 Remote fee for DHL company.You can check if your place belongs to remote area here(raslist.dhl.com/jsp/first.jsp) .
If it is,you can pay here:(DHL
The items will send out on time after you paid the remote fee.
Please choose the cancel reason as “I don’t want this order” , “Processing time is out of my expectation.” Or “Other reasons” that will be less process for those reasons so you will get your money sooner, thanks.
Get your extra benefit
Please leave TOP 5 Star feedback/review in 3 days to help you earn longer warranty period and get $3 discount coupon (over $100 value package )in your next order.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.